Privacy & Legal Policy

Last updated: October 2025

Applies to all activities under: www.mindsell.org

1. General Information

The protection of your personal data is very important to us. We process and store personal data strictly according to the provisions of the EU General Data Protection Regulation (GDPR / DSGVO).

Responsible Party (Data Controller):

MindSell™ – Miguel Santillan Sole Proprietorship
Ystader Straße 13, 10437 Berlin, Germany
Email: miguel@mindsell.org
Phone: +49 178 611 6668

2. Data Collection and Processing

We collect, store, and use personal data only when necessary for our services and business purposes.

a) Website Visits

When you visit our website, our server automatically stores log files containing:

  • Browser type and version
  • Operating system used
  • Referrer URL
  • IP address
  • Date and time of access

This data is processed for security and system stability reasons under Art. 6(1)(f) GDPR and is not merged with other data sources.

b) Contact Forms

If you contact us via a form or email, the information you provide (name, email, phone, message) will be stored for the purpose of processing your inquiry.
Legal basis: Art. 6(1)(b) GDPR (contract initiation).

c) Newsletter (Mailchimp)

We use Mailchimp (The Rocket Science Group LLC, USA) to send newsletters and marketing emails. By subscribing, you consent to your data (email, name) being processed by Mailchimp according to their privacy policy: Mailchimp Privacy.
You can unsubscribe at any time via the unsubscribe link in every email.

d) Booking (Calendly)

We use Calendly for online appointment scheduling. When booking a call, you provide your name, email, and availability. Calendly is operated by Calendly LLC, USA. Your data is transmitted and stored on Calendly's secure servers.
Privacy details: Calendly Privacy Policy.

e) Payments (Stripe)

We use Stripe Payments Europe Ltd. for processing online payments. Stripe may collect your name, billing address, credit card details, and transaction information.
Privacy details: Stripe Privacy Policy.

f) WhatsApp Contact

When contacting us via WhatsApp, your message and phone number are transmitted to Meta Platforms Ireland Ltd. Please avoid sharing sensitive data via WhatsApp.

3. Cookies and Analytics

Our website uses cookies to improve user experience and analyze traffic. You can disable cookies anytime through your browser settings.
Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

We use:

  • Google Analytics (Google Ireland Ltd.) – anonymous usage statistics Opt-out link

4. Your Rights (Art. 15–21 GDPR)

You have the right to:

  • Request information about your stored data (Art. 15)
  • Request correction or deletion (Art. 16 & 17)
  • Restrict or object to processing (Art. 18 & 21)
  • Request data portability (Art. 20)

To exercise your rights, contact us via miguel@mindsell.org

5. Data Retention

We retain personal data only as long as necessary to fulfill the purpose for which it was collected or as required by law (tax or accounting).

6. Legal Basis of Processing

Data is processed according to:

  • Art. 6(1)(a) GDPR – with your consent
  • Art. 6(1)(b) GDPR – for contractual obligations
  • Art. 6(1)(f) GDPR – for legitimate business interests

7. Terms & Conditions

a) Scope

These Terms apply to all workshops, coaching sessions, and digital materials offered by MindSell™.

b) Booking & Payment

Bookings are made online through Stripe or Calendly and confirmed upon payment. All prices include applicable taxes unless stated otherwise.

c) Refunds & Cancellations

For individual coaching or workshops:

  • Cancellation up to 14 days before the event: full refund.
  • Cancellation within 48 hours or no-show: no refund.

If you cannot attend, your ticket can be transferred to another person with written confirmation.

d) Intellectual Property

All content, scripts, exercises, and materials provided during programs are property of MindSell™ and may not be copied, distributed, or reproduced without written permission.

e) Liability

MindSell™ is not liable for indirect or consequential damages. Our programs aim to develop communication and persuasion skills; success depends on individual application and effort.

f) Jurisdiction

This agreement is governed by German law. The place of jurisdiction is Berlin.

8. Right of Withdrawal (for consumers)

If you book a digital product or service online, you have a 14-day right of withdrawal unless you expressly request that the service begin immediately (e.g., attending a workshop within those 14 days).

To withdraw, send an email to miguel@mindsell.org with your name, booking date, and order reference.

9. Changes to This Policy

We may update this Privacy & Legal Policy from time to time to reflect legal or operational changes. The latest version is always available at www.mindsell.org/privacy-policy

Contact

MindSell™ – Miguel Santillan
Email: miguel@mindsell.org
Phone: +49 178 611 6668

Last updated: November 7, 2025

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